Case Study: Global U.S. Business & People Transformation

Inclusive High Performing Team through a US-based Comprehensive Change Initiative

Client is a global pharmaceutical company headquartered in Europe. During a change of leadership, they hired Bena Long Associates to partner for the transformation of the organizational culture and build team effectiveness for their inclusive focused US based 12-member team. 

Objectives for Project

1. Change strategy for the evolution of the business

2. Team Building

3. Celebrate Success

Questions Guiding this Project:

•  What is the current organizational structure and culture? What is the Chief Officer's vision of the company and team once milestones of transformation are met?

• Who are the members of the team? What is the current culture of the team?

• What leadership and personal development programming has already been completed? What mindful leadership and cultural competency areas need training? 

Services Provided:

·       Mindfulness based leadership development

·       Resilience and mindfully Inclusive team building

·       Custom design and facilitation of change management and leadership & employee development programming

·       Survey and assessment

Process:

1. Met with Vice President to discuss goals and objectives of the change initiative. Including leadership coaching, employee training, facilitation, and milestone recognition.

2. Designed and facilitated custom on-site meetings and training related to ensure the defined objectives. 

3. Built and administered process insights and post-milestone surveys to analyze the new state of the company and the team.

 Team Member Comments:

“Personally, the techniques have helped me to not get frustrated so easily.”  

“I was dealing with internal anxiety and afraid to make decisions on my own because I was unable to speak my opinion without it causing a problem. Post training…. I am more aware of my own thoughts and that a lot of stress and fear created internally was not real.  I use to suffer from crippling anxiety attacks that felt like a heart attack… I do not get them at all anymore.”

“The biggest shift was the atmosphere became encouraging and inspiring”

“Before the changes we would work as individuals in our own roles. Now we are a team and can rely on one another.”

“We are collaborative, and it inspires me”

Results:

·       After one year of training with Bena Long and Associates sales force productivity doubled. Each salesperson started with a contribution of 17% to the sales revenue. Within one year the contribution of each salesperson went up to 33%.

·       The team’s ability to manage themselves, manage their professional relationships and access the best of each other was improved. The team learned to perform with emotional intelligence and without stress, to manage emotional reactions and respond effectively in a timely manner. Free of stress reactions the team was able to think innovatively, perform with instinct, vision and intuition, fuel productivity and enthusiasm; and built trust in one another.

·       Created a collaborative work environment. 

 "I’ve retained and trust in Bena Long Associates services for multi-year projects because of the results achieved and the great working partnership. I would recommend Dr. Bena in a heartbeat." 

Vice President, U.S. Division

For 30 years Dr. Bena Long has focused on wellness and personal excellence. 

Dr. Bena Long began as an Collegiate NCAA Division One Gymnast which ended in injury. She pivoted into monk-like dedication to the practice and study of the science and art of meditation, yoga, chi gung and tai chi with masters of peak performance. Teaching thousands of individuals looking to de-stress, build resilience, and experience spiritual awakening. This led to individual coaching and group lessons that soon evolved into spiritual retreats, MBA and graduate level university courses, speaking and business workshops. 

 Dr. Bena coaches, speaks and consults individuals at some of the most successful companies, non-profits and universities on the planet, including Google, Amazon, Merrill Lynch, Bank of America, Black Rock, Johnson and Johnson, Merck, and Wharton Executive Education/INSEAD.

She enjoys helping clients and organizations' developing leadership, building resilience, cultural agility, inclusion and skills to thrive in change. She conducts research and writes science-based articles on long-term mindfulness, meditation, and yoga in leadership and at work. 

She balances an active life with the quiet practice of silence, dedicated to the study of the mind and being within.

Contact: youblong@drbena.com

Linkedin:linkedin

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